Citizens Advice Somerset
Citizens Advice Somerset (charity number 1054134) is an independent charity providing free, confidential, and impartial advice to residents of Somerset, England. Established to address financial distress, social inequality, and legal challenges, the organization focuses on early intervention, crisis support, and systemic advocacy[1][3].

Mission and vision

The charity’s vision is for "everyone to have somewhere trusted to turn to for help and advice." Its mission emphasizes delivering high-quality advice services while empowering individuals and advocating for social change[1]. Key objectives include preventing long-term issues through early intervention, resolving crises, and tackling systemic contributors to disadvantage[1][3].

Services

Citizens Advice Somerset offers guidance across multiple areas, including:

• Debt and financial hardship: Assisting with budgeting, debt management, and creditor negotiations.
• Benefits and employment: Advising on welfare entitlements, workplace rights, and discrimination cases.
• Housing and immigration: Supporting tenants, landlords, and individuals navigating residency issues[1][3].

Structure and operations

As a local member of the national Citizens Advice network, the charity operates under FCA accreditation standards, ensuring expert guidance. It serves communities through in-person consultations, remote support, and outreach programs[1][3].

Advocacy

Beyond individual casework, the organization campaigns for policy changes to address root causes of inequality, such as advocating for fairer welfare systems and improved consumer protections[1][3].

[1] https://citizensadvicesomerset.org.uk [2] https://citizensadvicesomerset.org.uk/about-us/ [3] https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/1054134 [4] https://www.citizensadvice.org.uk/about-us/contact-us/local-citizens-advice/0014K000009EMMRQA4/ [5] https://www.citizensadvicebanes.org.uk/about-us/