Citizens Advice Sefton

Citizens Advice Sefton is a registered charity (charity number 1100450) providing free, impartial, and confidential advice services to residents in the Sefton area of Merseyside, England. The organisation aims to help individuals solve a variety of legal, financial, benefit, employment, housing, consumer, and other personal problems.

Services

The charity offers support on numerous issues, including guidance on legal rights, benefits, employment challenges, housing difficulties, and consumer problems. It also provides tailored assistance for people struggling with the cost-of-living crisis through its Mind and Money programme, which addresses both financial and personal wellbeing challenges.

Locations and Accessibility

Citizens Advice Sefton operates multiple local offices with services accessible to the community:

• Bootle Office: Located at Goddard Hall, 297 Knowsley Road, Bootle, the office offers an open-door reception service Monday to Friday with wheelchair accessibility, external handrails, and wheelchair-accessible toilets. Appointments are required on some days.
• Southport Office: Based at 23 Princes Street, Southport, this office also maintains wheelchair accessibility and offers a drop-in open door service, where visitors receive assistance filling out forms before meeting an adviser. Some services are by appointment only.

Contact and Availability

The organisation’s advice services are available via phone from Monday to Friday during standard office hours. Walk-in visits are possible at the advice centres with some requirement for appointments depending on the day and location.

Reporting Hate Crimes

Citizens Advice Sefton supports victims of hate crime by encouraging reporting to the police as well as providing information about reporting incidents to organisations such as Stop Hate UK.

Citizens Advice Sefton continues to be an essential local resource, offering vital assistance to those in need across Sefton through accessible, professional, and compassionate advice services[1][2][3][5][4].

[1] https://seftoncab.org.uk [2] https://www.citizensadvice.org.uk/about-us/contact-us/local-citizens-advice/0014K000009EMK9QAO/ [3] https://seftoncab.org.uk/about-us/ [4] https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/4001824/contact-information [5] https://www.citizensadvice.org.uk/about-us/contact-us/local-citizens-advice/0014K000009EMKAQA4/