The Comox Valley Community Adult Literacy and Learning Society (CALLS) is a Canadian nonprofit organization dedicated to improving literacy and learning skills among adults in the Comox Valley region. Established in 1993, CALLS operates under the business registration number 137009361RR0001 and is recognized as a registered charity by the Canada Revenue Agency. The organization delivers its programs primarily through the Comox Valley Lifelong Learning Centre (CVLLC)[3][2].

Mission and Objectives

CALLS aims to assist residents of the Comox Valley in enhancing literacy skills essential for personal development, family support, and community participation. Its mission focuses on fostering literacy that promotes informed and meaningful involvement in social, economic, family, and community life. The organization recognizes literacy as a broad concept encompassing reading, writing, numeracy, computer skills, communication, and financial literacy[2].

Programs and Services

The society provides a range of free literacy services aimed at adults aged 19 and over. These include:

• Individual and Group Tutoring: One-on-one and small group tutoring in reading, writing, numeracy, and employment readiness, delivered by trained volunteer tutors[4][3].

• Digital Literacy: Small group sessions teaching practical skills for using computers, laptops, tablets, and smartphones to improve technological competency[5].

• English as a Second Language (ESL) Programs: Conversational and practical English classes tailored for permanent residents and new Canadians, including advanced English, conversation groups, and writing workshops[5][4].

• Family Literacy: Programs designed to support literacy within families by promoting literacy activities at home and in community settings[5].

• Workshops and Group Classes: Covering topics such as online safety, Google Docs, and Microsoft Word, designed to build practical skills in digital environments[4].

Services are delivered onsite at the Lifelong Learning Centre and in various community locations to increase accessibility. All programs are provided free of charge, emphasizing low-barrier access to literacy development resources[4][2].

Community Role and Impact

As the sole low-barrier access point for adult literacy services in the Comox Valley, CALLS occupies a vital position within the local social service ecosystem. It collaborates with other community partners and integrates literacy programming into various social support initiatives, such as supportive housing, shelters, drop-in centers, and food banks. This community-centered and learner-focused approach helps address shifting demographics and evolving community literacy needs effectively[2].

Location and Operations

CALLS operates through the Comox Valley Lifelong Learning Centre located in Courtenay, British Columbia. The centre generally operates Monday through Thursday, providing flexible hours by appointment to accommodate learners’ schedules. The organization actively engages with the community through social media and local partnerships to stay connected and promote literacy development initiatives[4][1].

This comprehensive approach positions the Comox Valley Community Adult Literacy and Learning Society as a pivotal resource dedicated to improving literacy and learning outcomes for adults in its region, supporting social inclusion and economic participation through accessible education and community engagement.

[1] https://www.cvllc.ca [2] https://www.cvllc.ca/about [3] https://www.canadahelps.org/en/charities/comox-valley-community-adult-literacy-and-learning-society/ [4] https://directory.ceas.ca/2022/10/05/comox-valley-lifelong-learning-centre/ [5] https://comox-valley.pathwaysbc.ca/programs/2534