Health Consumers Queensland Ltd

Health Consumers Queensland Ltd (ABN: 66165711919RR0001) is a nonprofit organisation based in Queensland, Australia, dedicated to representing and facilitating the involvement of health consumers and carers in the healthcare system. Established in 2008, it serves as the state peak body advocating for consumer partnerships to improve health outcomes across Queensland.

Mission and Objectives

The organisation's primary focus is on fostering effective partnerships between health consumers, carers, and healthcare providers including Queensland Health. Health Consumers Queensland aims to empower consumers by providing them with the skills, confidence, and opportunities needed to influence healthcare services and policy. Its work also supports health staff and organisations in building productive, consumer-friendly relationships within the health system.

Activities and Services

Health Consumers Queensland engages in a range of activities to fulfill its mission:

• Consumer Empowerment: It equips consumers with training and resources that enable them to actively participate in healthcare decision-making and service design.

• Support for Health Staff: The organisation assists health professionals and organisations to develop respectful, inclusive partnerships with consumers.

• Consultancy Services: Offering tailored consultancy, Health Consumers Queensland provides insights into consumer perspectives and values, especially from groups that are traditionally hard to reach.

• Networking and Engagement: By joining their network, consumers become part of a community dedicated to healthcare improvement, gaining access to newsletters, training, and opportunities to participate in consumer roles and advocacy.

Impact and Recognition

As a health promotion charity, Health Consumers Queensland plays a vital role in the prevention and control of diseases by ensuring that consumer voices are integrated into healthcare planning, delivery, and evaluation. It actively promotes consumer participation as a central element of health service improvement and governance. The organisation also collaborates with government bodies and health services to embed consumer engagement processes, exemplifying best practices in community-driven health promotion.

References

• Health Consumers Queensland official statements and mission overview[1][2].

• Charity registration and health promotion role as per Australian Charities and Not-for-profits Commission (ACNC)[3][4].

• Advocacy and consumer involvement in health policy as documented in Queensland parliamentary submissions[5].

[1] https://www.hcq.org.au [2] https://www.hcq.org.au/about-us/ [3] https://www.acnc.gov.au/charity/charities/0e5f1656-3aaf-e811-a962-000d3ad24a0d [4] https://www.acnc.gov.au/charity/charities/0e5f1656-3aaf-e811-a962-000d3ad24a0d/documents/a6ceac3a-47c8-e811-a964-000d3ad244fd [5] https://documents.parliament.qld.gov.au/com/HCDSDFVPC-48D8/RN2155PIQH-46D7/submissions/00000026.pdf