Austin Call Center Alliance
Austin Contact Center Alliance - Home
742870259
Austin, TX 78761 United States
austincontactcenter.org
Austin_ACCA
Austin Call Center Alliance
The Austin Call Center Alliance, also known as the Austin Contact Center Alliance (ACCA), is a nonprofit organization based in Austin, Texas. It operates as a 501(c)(6) entity, which is designated for business leagues, chambers of commerce, real estate boards, and similar groups created to improve local business environments[3][4].
History and Purpose
Established in 1995, the alliance serves as a central resource for networking, education, and industry information within Central Texas's contact center industry[2]. Its vision is to be the leading professional organization for the customer experience industry in the region, providing essential resources and connections for contact center professionals[2].
Membership and Activities
The organization offers various membership levels, including individual members and contact center members, allowing for diverse participation from industry professionals and businesses. Members can access benefits such as discounted event rates, an online member directory for networking, and access to exclusive content through the MemberConnect website[1].
Events and Programs
ACCA hosts regular events, including bi-monthly networking and development lunches and an annual Fall Symposium, designed to educate and engage members in best practices for customer experience. Additionally, the organization conducts contact center tours to share operational insights and technologies with its members[1][2].
Leadership and Community Engagement
The Board of Directors is comprised of practitioners and vendors, reflecting the alliance's commitment to serving its membership base. Each member is dedicated to enhancing the connectivity and resources available to Central Texas contact centers[2]. Through these efforts, ACCA aims to foster superior customer experience organizations across the region.
[1] https://www.austincontactcenter.org/Austin-Contact-Center-Alliance-Membership [2] https://www.austincontactcenter.org [3] https://www.charitynavigator.org/ein/742870259 [4] https://projects.propublica.org/nonprofits/organizations/742870259 [5] https://www.instagram.com/austin_acca/
Podobné organizace
Austin Professional Landmens Association |
|
Austin Street Real Estate |
|
Texas Affiliate of the National College Learning Center ASSOCIATIO |
|
Austin Coming Together |
|
AUSTIN CHAPTER-TEXAS SOCIETY OF CPAS |
Podobné organizace global
DALTON COMMUNITY ASSOCIATION |
|
VICTORIA COMMUNITY ENTERPRISE LIMITED |
|
CENTRAL SERVICE OFFICE VICTORIA LTD. |
|
Sector Connect Incorporated |
|
Business Liaison Association Incorporated |
Podobně sociální sítě (236)
Helpicon, z.ú.237 |
|
AIKIDO Kladno, z.s.238 |
|
Inline Skating Club Praha z.s.238 |
|
Junák - český skaut, středisko Čertovka Zbiroh, z. s.238 |
|
Tělocvičná jednota Sokol Sobotovice237 |
Novinky
The Austin Contact Center Alliance would like to help you celebrate the start of a new holiday season by giving an early gift heading into the New Year! See link for details https://t.co/GaxUlLgLhN (tw)
To Bot or Not? Making a Digital Support Experience Personal #callcenter #register #austintx When 14 Nov 2019 11:15 AM - 1:00 PM Location Dave & Busters, 9333 Research Blvd, Austin, TX 78759 Register: https://t.co/1QaLsEsE7Y #ContactCenter (tw)
Poslední komentáře
💬 So excited to be part of the ACCA community! It's amazing to see such a passionate group dedicated to enhancing the Customer Experience in Central Texas. Can't wait for the next event! 🎉detail |
|
💬 Love what ACCA is doing to unite and empower CX professionals! Together, we can build a stronger network and elevate the standards of customer experiences across our region. Let's keep the momentum going! 👏🏼✨detail |
Poslední diskuze
1. How can ACCA enhance collaboration between contact centers and technology vendors to improve customer experience in Central Texas?Odpovědí: 3, Naposledy před 1 den detail |
|
2. What innovative strategies are Central Texas contact centers using to engage and retain talent in a competitive job market?Odpovědí: 3, Naposledy před 1 den detail |
V okolí
4.5
Austin
