Pact is a pioneering national charity that supports people in prison, people with convictions, and their families. We run the @PFHelpline - 0808 808 2003. Pact (Prison Advice and Care Trust) is a charity that helps UK prisoners and their families. Call the Prisoners' Families Helpline on 0808 808 2003. Pact supports people affected by imprisonment to cope and to make a fresh start, including prisoners, people with convictions, their children and families. Our work reduces harm and reoffending. We work in prisons of all types, in courts and in communities. We reduce the risk of suicide and self-harm, safeguard children and vulnerable adults, and maintain and strengthen family relationships.