People who attend Wigan A&E in a mental health crisis are now being seen faster, more safely, and in the best environment 💙 We're proud to share that a joint initiative between Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust (WWL) and Greater Manchester Mental Health NHS Foundation Trust (GMMH) has been shortlisted for two Nursing Times Awards 2025! The project was developed collaboratively by nurses in diverse roles from both NHS trusts, demonstrating the power of partnership working, innovation, and nurse-led innovation. Abigail Webster, Quality Matron at GMMH’s urgent care services in Wigan said: “Being nominated for the Nursing Times award is an incredible honour. This journey started with one shared vision: to make sure that when someone attends the emergency department with a mental health need, they receive the right care, at the right time and through the right pathway. “It has been a privilege to be a part of a project to improve patient experience. We have built faster response times, a smoother pathway between GMMH and WWL, and moved to a fully digital system that gives our clinicians quicker access to the information they need to make safe and timely decisions. “This work has been a real team effort, bringing together colleagues from across services who share a passion for improving patient experience. It has been a true collaboration and commitment to all those involved.” Check out the link in our bio, or head over to our website to read more! (fb)

Update: Our 24/7 mental health helpline is now back up and running after the technical issues experienced today. Thank you for your patience as our telecoms team worked to fix this issue. We are currently experiencing technical difficulties with our 24/7 mental health helpline (0800 953 0285). These issues have affected our operations this morning. We’re really sorry for any inconvenience this may cause. Rest assured we are doing everything we can. To ensure uninterrupted support, please contact our mental health practitioners using the alternative numbers on our urgent mental health support webpage or CALL 111 (press 2 for mental health urgent help). We anticipate resolving these technical issues as soon as possible. Please do bear with us as we work to resolve the issues. We greatly appreciate your support and patience. In the meantime, rest assured, our staff will address your needs promptly and efficiently. Urgent mental health support 👇 (fb)