At NFU Mutual we do things differently. Our Agents offer a local, personal service, helping you protect what matters most. We're on Twitter 9am-5pm weekdays. NFU Mutual is a UK insurer that likes to do things differently. Our branches offer a local, personal service, protecting the things that matter to you. The Charity makes donations within its objectives to promote and support in particular the areas of education of the public in relation to agriculture, education of young people in rural areas, relief of poverty in rural areas, promotion of the social welfare in rural communities, promotion of research into agriculture and advancement of the education of the public in relation to insurance.