A local charity providing free, confidential, independent and impartial advice to residents of Gloucester, Cheltenham, Tewkesbury and the Forest of Dean We offer free, impartial, independent and confidential advice, information and assistance on a range of issues, including debt, welfare benefits, employment, housing, consumer and relationship issues To provide a generalist advice service to the population of the district of The Forest of Dean, ensuring that individuals do not suffer through lack of knowledge of their rights and responsibilities, or of the needs of services available to them, or through an inability to express their needs effectively and to exercise a responsible influence on the development of Social Policy.