A message from CAF Bank: We recently launched our new online banking system, designed to better support our charity customers and the vital work you do with more features. We recognise that the transition hasn’t been an easy process, with some customers experiencing challenges accessing or using their accounts. We’re very sorry for the inconvenience and understand how frustrating this can be. Our team is working to support as many people as possible, and we’ve added more people to answer calls, but there have still been delays. We are also continuing to make technical updates to the service to fix identified issues. Thank you for bearing with us as we work to resolve these issues as quickly as we can. We are continuing to update these resources which may help you get set up and find what you need more quickly: - Our new banking hub: https://www.cafonline.org/new-banking - User guide: https://www.cafonline.org/home/caf-bank/help-support-hub/get-ready-for-better-banking#guide - Frequently asked questions: https://www.cafonline.org/home/caf-bank/help-support-hub/get-ready-for-better-banking#faqs (fb)

No matter the scale of your giving ambitions, we’re here to help you turn them into lasting impact. With over 100 years of experience, we draw on the expertise, teams, services, and tools that only CAF can deliver to make charitable giving as effective and meaningful as possible. Whether you are: 💛 A donor wanting to create greater impact for the causes you care about 💼 A business looking to align your corporate giving goals to causes that drive positive social change 🤝 A charity striving to do even more for your community We can help you take the next step. Because #BetterGivingStartsHere. Start your story with us: • Individual donors: https://www.cafonline.org/personal-giving/better-giving-starts-here?utm_source=facebook&utm_medium=social&utm_campaign=bgsh&utm_content=05june • Corporate donors: https://www.cafonline.org/corporate-giving/better-giving-starts-here?utm_source=facebook&utm_medium=social&utm_campaign=bgsh&utm_content=05june • Charities: http://www.cafonline.org/services-for-charities/better-giving-starts-here?utm_source=facebook&utm_medium=social&utm_campaign=bgsh&utm_content=05june (fb)