Streetwork is a Sydney-based charity, supporting at-risk young people to turn their lives around. At Streetwork we support vulnerable young people in the community to turn their lives around through our oneonone mentoring program called Kickstart. For these young people they can be shut off from a close adult role model, the 11 to 18 year olds referred to our program struggle with mental health (often suicidal thoughts and selfharm), alcohol and substance misuse, social isolation, school or work absenteeism, youth crime, and youth homelessness. Our mentoring model combines case management with a youthcentred approach. Youth Case Management is about assessing, coordinating, monitoring and evaluating a young person s improved outcomes and experiences. Our youth caseworkers do this by: 1. Building trust and nurturing open conversations 2. Empowering young people partnering with them to set and achieve the life goals that they care about 3. Using evidencebased strategies our theory of change ensures we work collaboratively with young people to achieve the best outcomes possible 4. A commitment to service improvement we engage with Huber Social to evaluate our program to ensure we are using data to improve our program and the way we deliver service.